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As a first-time homebuyer, I really appreciated how attentive and supportive my agent was throughout the process. She took the time to understand what I was looking for and helped me find an apartment that fit my needs perfectly. She also went out of her way to assist with the bank loan process and paperwork, which made things a lot easier for me.
One thing that could be improved is providing a more complete list of required documents early on, since a few additional ones came up later. There were also timing issues mostly due to the holidays and the other agency’s process, but overall, everything went smoothly, and I’m very happy with how things turned out.
Thank you, Kirana-san, for your patience and support!